Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 07 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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Reviews

Let customers speak for us

1541 reviews
57%
(875)
31%
(478)
10%
(158)
1%
(21)
1%
(9)
bedsheet

this was my first order from the red carpet and I am very satisfied with the quality and prices. Good job REDCARPET team

excellent bed sheet

Bedsheets

I really like the stuff of the bedsheets and the quality is excellent.

M
Xara bedsheet 6177-6178
Muhammad Farooq Umar

Quality is good

Fabric quality is very good.. colour and design are same as shown in pic.. quick delivery 👍 will definitely order again..